We adhere to a strong Code of Ethics as we recognize our professional and personal obligations to our clients, our company employees, and our industry.

We also recognize that through a commitment to a high level of ethical and professional standards, we not only better our industry, but everyone who comes into contact with our company.

We pledge to support and uphold exemplary standards and principles of professional conduct as presented below:

• We will strongly guarantee our work.
• We will perform our services in accordance with the IICRC and the laws of the State of California.
• We will protect our customers' interests by providing valuable consumer information needed to make wise service decisions.
• We will not misrepresent services to a client or infer that additional services must be purchased for an extra cost once a firm quote has already been presented.
• We will not utilize “Bait-and Switch” business practices of advertising low-price offers that they have no intention of honoring.
• We will not exercise commission-only hiring practices which compels employees to exercise unethical hard-sell tactics solely for the purpose of creating a livable wage at the expense of clients’ true service needs.
• We will not misrepresent facts about warranties or quality of service.
• We will be ethical and honest in all of our business and professional relationships.